We are present across MENA and GCC to best serve both onshore and offshore clients


We offer services such as records management, contact center, direct sales, tech solutions etc.

Ahead Of The Curve

We are a catalyst of digital innovation to redefine industry standards and client expectations.

About US

Company Overview

Data Direct is not just a company; we are a family. With a commitment to top-notch customer experience (CX), we are now a dynamic force in the BPO industry. Headquartered in Dubai, UAE, our journey is about resilience, evolution, and a relentless pursuit of innovation. With a focus in delivering digitally- enabled CX services, we want to foster trust and confidence among clients and work force alike. ESG goals such as environmental sustainability and diversity at work place are close to our heart.


Years in Existence







We Deliver Efficient And Effective Services For Businesses Across Verticals.

Sectors We Serve

Public Sector








Satisfied Customers

  • I would like to congratulate you for a splendid 2023, wherein we saw us achieving our GPW results for both E&M New Business and Renewals. This would not have been possible without your relentless effort and commitment in driving the team and business on a daily basis and I really appreciate the contributions made by each one of you.  Excellent job done on the sales and retention front, both for Motor and Personal Lines. We still have a lot of ground to cover on the Customer Experience front and I am confident that as a result of the regular training interventions and call quality monitoring we will achieve our CX targets in 2024.

    Leading Insurance Provider
  • “We’ve been partnering with Data Direct for several years, and the experience has been nothing short of exceptional. Their team consistently goes above and beyond to deliver top-notch performance marketing campaigns that meet our needs. Their expertise and dedication have played a pivotal role in our business growth in multiple regions within GCC. We wholeheartedly recommend Data Direct to anyone seeking outstanding services and a trustworthy partner in their industry”

    Nainan Mathew
    Head of Direct Major Insurance Firm