Trusted by
brands worldwide

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Local Operations:
Ensure Data
Security

Multilingual Teams:
We Speak the Local
Dialect

Multilingual Teams:
We Speak the Local
Dialect

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Track Record with
Public and Private
Firms Across MENA

[ABOUT US]

We Deliver Excellence in
Customer Engagement

Data Direct Group is dedicated to helping organizations — large or small, private or government, local or multinational — across the GCC meet their customer engagement goals.

Over the past two decades, we have delivered more than 3,000 projects across the region. Our delivery model allows you to base your Customer Success and IT Support solutions within the GCC, ensuring security and high responsiveness.

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[OUR SERVICES]

Industry Expertise

Data Direct partners with sectors, offering multilingual services to government and helping
eCommerce and fintech scale across the Middle East.

Public Sector

Partner with Data Direct Group to build trust and deliver citizen-first experiences across the GCC — with secure, multilingual, omnichannel CX solutions that strengthen public engagement and operational excellence.

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Automotive

Explore how Data Direct Group helps automotive brands across GCC build loyalty, enhance customer experience, and scale seamlessly through multilingual CX teams, omnichannel solutions, and AI-driven support operations.

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Telecom

Explore how Data Direct Group helps telecom operators across GCC retain and delight customers — with multilingual CX teams, omnichannel engagement, and scalable AI-driven support for superior service and loyalty.

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BSFI

Partner with Data Direct Group to deliver secure, compliant, and personalized CX across GCC BFSI operations — leveraging multilingual teams, omnichannel engagement, and AI-driven solutions to enhance customer loyalty and efficiency.

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Retail and Q-Commerce

Partner with Data Direct Group to scale your retail or Q-Commerce operations across the GCC with confidence — delivering faster, multilingual, omnichannel CX support that builds loyalty, boosts CSAT, and sustains growth.

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Healthcare

Partner with Data Direct Group to deliver secure, compliant, and compassionate patient experiences — powered by multilingual CX teams, omnichannel engagement, and AI-driven healthcare support across the GCC.

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[Our experience]

What Sets Data Direct Group Apart?

At Data Direct Group, we have partnered with Public Sector, semi-governmental and Regulatory
bodies across the GCC. Our experienced team can partner with you to deliver exceptional
Customer Service. What sets us apart from others are:

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Number of Years in Operation
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Number of Operational Sites

09/10

Client NPS Score

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Number of Satisfied Clients
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Diverse Nationalities
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Team Size

[trusted by Brands]

Infrastructure/Partners

[BLOGS]

Resources & Insights

Unleash your ideas. let us
do the heavy lifting.

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