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As a business head looking for expanding your business, you will want excellent customer support to go with the product or services too. However, in case you are not willing to set up an office locally in the Middle East where you have started serving, outsourcing the same makes sense. You can check out the call center outsourcing companies in Dubai for your business’s customer support.

Services You can expect from Outsourcing Companies

• Sales or Telemarketing:

  Many call centers offer telemarketing services. This is a great way to draw in more customers and generate revenue too. You can hire the telemarketers for selling your products or services on call or online. Just with a little bit of training, these teams will also be able to make your product sale on this channel.

• Post-sales customer support:

  These customers support teams from the BPO Companies in Dubai will be offering you post-sales support. They can offer solutions to your customers’ queries regarding the products or more.

• Collection services:

  If you are running a financial services firm aiming to expand and reach out to your customers, hiring the call center services UAE based makes sense. They will be able to collect taxes and fees from your clients from time to time with follow up calls.

• Technical Support:

  Modern call centers have dedicated technical support teams with specific software and hardware expertise too. They will be able to guide your customers through the technical stuff. These professional support teams can get all the product related knowledge from you so that your buyers do not face any issues.

Hiring top call center outsourcing companies in Dubai like Data Direct is an excellent solution for your upcoming or established business. This company has dedicated teams working on many projects giving significant turnaround for client businesses.