4 Crucial Reasons BPR Often Fails To Give Transformative Results
BPR (Business Process Re-engineering) is a business management strategy devised in the early ‘90s. It helps organizations to rethink their workflow processes. The BPR process also helps the business think about improving customer service, cut out on unnecessary operational costs, and become world-class competitors. This transformational process enables you to think over new ways of thinking and practice new ways. The BPR process is also known as business transformation, business process redesign, and business process change management.
However, if the transformation process goes wrong, the results can be disturbing for the organizations. One such example of BPR failure in the various industrial sectors comes from the Kingdom of Bahrain and the Kingdom of Saudi Arabia. The failure report cited BPR failure to almost 70%. The data was collected from 192 responses. Despite implementing everything in a planned way, let us now see a few reasons why the BPR process fails.
No Proper Organization Culture
The organizations where people are not ready to accept the changes, the BPR process becomes tough. The improvement efforts may become wasteful in this scenario. Moreover, if two-way verdicts come from the senior and executive departments on the redesigning and transformation process, things may become difficult. So, it is necessary for top and middle-level executives and managers to possess proper synchronization of their efforts.
Less Focus on the Internal and External Drivers
Many business operational and changing drivers both internally and externally affect the performance of the business. These drivers can be product ideation, product innovation strategies, legal compliance, changing customer needs, online market strategies, and much more. So, it is necessary to identify the impactful business drivers to lead the transformational process towards profit.
Assigning the BPR Job to Average Performers
The top performers are kept aloof from the BPR process because they think it can harm the various units’ working. So, the projects assigned to the average performers can lead to BPR projects’ failure most of the time. The reason being they are unable to understand the basic transformative plan and its implementation. So, it is necessary to opt for the right time to face no problem while implementing the project.
When the BPR is made too much IT-focused, then it can lead to problems in the improvements. IT is a supporting hand to many organizations to not put full emphasis on the IT transformation. The equal value should be given to each department while carrying out redesigning and re-engineering process.
Business organizations require transformation at every step. Do not let these BPR pitfalls hit the working of your organization. The businesses can even take the services from a Data Direct. We will fully automate and re-engineer your organizational process.