BUSINESS PROCESS MANAGEMENT SERVICES (BPMS) REAL-TIME VISIBILITY IN BUSINESS OPERATIONS
One word that describes today’s business environment is “ volatility.” High impact technologies like cloud computing, analytics etc., are characterized by increasing complexity, posing tough challenges for management teams. This is where Business Process Management Services play an active part.
BUSINESS PROCESS MANAGEMENT SERVICES DEFINED
BPMS envisages the creation, editing, and analysis of the predictable processes that form a part of the core of a company’s business. BPMS analyses the current status and identifies areas of improvement which results in a more effective and efficient organization.
BPMS LIFECYCLE
Let’s have a look at the steps of a BPMS lifecycle :
1. DESIGN
The first step is to break the process down into multiple tasks. Processes generally include a form through which data is collected. There is also a workflow to process this data. Building a form and identifying the ownership of each task in the workflow is essential. It is important to design a location agnostic business process that can facilitate business operations using suitable BPM software.
2. EXECUTE
To execute BPMS, testing it live with a small group is advisable. Depending on the success rate, the process may be opened up for all users. Ensuring restricted access to sensitive information is imperative.
3. MANAGE
Once the BPMS system has been executed, it is of utmost importance to monitor, analyze, and manage it. Reviewing the performance of these processes helps identify successes as well as problems. A BPM monitoring tool is the ideal software to carry out the process of monitoring.
4. OPTIMIZE
The fourth step in the BPMS lifecycle is optimization. It is similar to fine-tuning the engine of a car. It improves the efficiency and accuracy of the business processes. The main goals of improving business processes are to improve the quality of the output, reduce overall completion time, reduce friction in the system, and identify wasted efforts.
ADVANTAGES OF INCORPORATING BPMS
- BPMS helps create, map, analyze, and improve business processes.
- Chaotic and unwieldy processes are simplified
- Routine operations are run more efficiently
- Digital transformation becomes possible
- Larger organizational goals can be realized
Data Direct has result – driven Business Process Management Services that translate strategy into execution. Using processes and pressure points as critical links we help organizations achieve real-time visibility in business operations.
