Insurance Claims Automation
Scope
- Automate entire Motor, Life and Health claims journey through a unified solution.
- Increase process efficiency through digitalisation
- Integration with Core & other peripheral systems of Insurance Company.
Challenges
- Duplicate and fraudulent claims payout
- Delayed claims process
- Paper-based processes with multiple hand-offs and manual interventions
- Manual communication
- Lack of coordination internally and updates to customers
Solution
A unified solution was created, based on a low-code platform for end-to-end automation – from Claim Intimation till Claim Closure.
Solution enabled work flows across different departments in the Insurance Company, as well as for Investigators, Adjudicators, etc..
